Unlike Medicare, which is a federal program that’s managed ‘top-down, Medicaid (which provides healthcare to low-income persons and others with disabilities etc.) is a shared federal and state responsibility and provides more flexibility. As such – state Medicaid programs aren’t dependent on Congress for allowing for telehealth services.
Telehealth has been revolutionizing healthcare access for millions of people, and AHCCCS has been at the forefront of this transformation in the last couple of years… finally embracing telehealth services especially in areas like behavioral health.
AHCCCS Telehealth Services: What’s Covered?
AHCCCS’ Telehealth Policy Manual allows members to receive medically necessary services remotely using electronic communication tools like video conferencing, phone calls, or secure messaging for certain services like:
- Behavioral Health Services: Counseling, psychiatric evaluations, and medication management are all available via telehealth. This is particularly important for those in rural or underserved areas who may struggle to access in-person behavioral health support.
- Chronic Disease Management: Members can manage chronic conditions, like diabetes or hypertension via regular telehealth check-ins with their healthcare providers. This helps avoid unnecessary hospital visits and improves disease management.
- Primary Care Visits: Routine checkups, some follow-up appointments, and preventive care can now be done remotely, providing members with greater flexibility.
- Therapy and Rehabilitation: Physical therapy, occupational therapy, and speech therapy services are also available via telehealth, making these services more accessible to members who may have transportation or mobility challenges.
The Role of the Arizona Telehealth Advisory Committee
Arizona law requires that AHCCCS listen to their Telehealth Advisory Committee as they make decisions about what kinds of telehealth services to authorize and encourage.
The committee evaluates the effectiveness of telehealth services, helps set standards for delivery, and advises on any changes necessary to improve patient outcomes. This collaboration ensures that AHCCCS continues to expand and improve telehealth offerings in ways that are both effective and cost-efficient.
AZPHA commends AHCCCS for its recent commitment to embracing telehealth as a vital part of the healthcare in Arizona.