Contexture (Arizona’s health information exchange) is collaborating with AHCCCS and Solari Crisis & Human Services to implement a single, statewide referral system called CommunityCares with the goal of helping to address social determinants of health needs in Arizona.
CommunityCares – Contexture
The flagship product of the CommunityCares initiative is a new technology platform that connects healthcare and community service providers, streamlines the referral process, and provides easier access to vital services. The tool even confirms when social services are actually delivered.
Partners in the network are securely connected through their “Unite Us” shared software.
Joining the network is free for community-based organizations and many organizations who are considered part of the safety net, like community health centers, tribal clinics, and mental health centers.
Using CommunityCares e-tool, community partners can build a coordinated care network, track outcomes, & find service gaps while empowering members to take ownership of their own health.
Once a network partner identifies a person’s social needs, they can send a secure electronic referral to a network partner for the needed service. Partners involved in that person’s care will have visibility into whether or not the referral is accepted and once accepted, whether or not that person received the services and what happened as a result.’
Unite Us (the technical partner) onboards and trains all partners who use the platform to ensure consistency, compliance, and accountability to the network.
Schedule a Demo with Contexture
Network partners may include community-based organizations, safety net health care providers, health systems, insurers, and other groups looking to better support people to achieve healthy outcomes. Network partners can choose to take part in whatever way works best for them and can change how they take part in the network over time.
- Unite Us builds HIPAA, SAMHSA, 42 CFR Part 2, and FERPA-compliant networks in which proper viewing permissions are assigned for sensitive classes of information.
- All network information is dually protected by secure technology and user procedures. The network is routinely audited for digital security.
- Consent is needed from every person who has a client record in the network before information is shared.
There are financial incentives to participate
Sign Access Agreement, go live on the system and opt-in to receive referrals for at least one service. User login and training required.
Respond to 75% of referrals within two business days for six total months.
Respond to 75% of referrals within two business days for 12 total months.
If this sounds like it’s something you or the partners you work with could benefit from visit the website at Community Cares.
