AHCCCS has another new solicitation out that’s good. It’s focused on finding a vendor (already on state contract) to help them communicate with members about the upcoming work and community engagement requirements under H.R. 1, which are set to kick in January 1, 2027.
Rather than trying to do the comms themselves AHCCCS recognizes they’ll need some help to get it right, which is a good thing.
You can dig into the solicitation here:
The task order looks to build and run a statewide communications effort about the new work requirements. The contractor will need to lay out a timeline, develop messaging, and start public-facing outreach by September 1, 2026.
The core job? Make sure members who will be subject to the new requirements understand what’s changing, whether it applies to them, and what they need to do to keep their coverage.
The upcoming work requirements come with paperwork, reporting rules, and deadlines. Missing a notice, not understanding a requirement, trouble navigating an online system can lead to coverage loss.
If this is going to work (from an administrative standpoint), people need clear, plain-language information, delivered in ways that actually reach them.
Bringing in a contractor focused on marketing and outreach suggests they’re taking that seriously.
There’s still a lot to sort out between now and January 2027, including the operational details and the member experience. But this is an early signal that AHCCCS gets it.
